La Prairie

Do you have a question, a proposal or a request? Please explore the frequently asked questions or send an email to customer service.

For questions related to online orders, email us at sales@laprairie.com or call 1-877-527-7722
For all other customer service questions, email us at customer.service@laprairie.com or call 1-800-821-5718

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Find answers to frequently asked questions

Which products should I use?

La Prairie offers the perfect solution to every skin care concern. In order to find your ideal skincare regime, visit the skincare consultation and receive a personalised consultation based on your needs.

Can you recommend a product for my eyes/ face/ body?

La Prairie offers the perfect solution to every skin care concern. If you wish to find the perfect product for you, quickly and efficiently, visit our skincare finder and you will be able to discover the ideal solution for your concern.

If your inquiry cannot be answered by the FAQ (frequently asked questions) provided, please use the form below, and La Prairie Customer Service will be happy to assist you.

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